
State Farm® Insurance Agent Andre Payten
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Juan Ramirez
September 26, 2025
"Always a great unique experience. Wonderful and joyful employees."
"Juan, We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Reaching Our Goals LLC
September 26, 2025
"State Farm and Mr. Payten have been there for all the important aspects of our insurance journey! We couldn’t ask for better service!"
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Stephanie Minor
September 26, 2025
"Mr. Payten has been my agent for almost 10 years, his customer service is consistently amazing. He really takes the time to explain policy details and is always responsive when I have questions or need clarification. I would definitely recommend this agency !"
"Stephanie, We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Shontrell
September 25, 2025
"I've been with this particular State Farm Agency for over 20 years, and I'm very satisfied with their service. They are always kind and professional."
"Shrontell, Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! Andre"
Erika Fulginiti
September 11, 2025
"Charo is always so kind and helpful! We’ve been with Mr. Payton for many years. Thanks for the great service!"
"Erika, We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
chanel kandy
August 27, 2025
"I loveeee my agent her name is Charo. She’s very Efficient, always on go to help. Anytime I call she’s there , which I love about her. Very nice and understanding which is a plus. I’ve been with her for many years and haven’t left because of her lol. Thanks for all you do Charo you a Gem girl ❤️"
"Thanks so much Chanel! We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Gregory Burnett
August 22, 2025
"I can’t say enough about Tracy. She always takes the time to go over your, and clarify anything within it that might be confusing."
"Gregory, Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
mary bolden
August 21, 2025
""Excellent customer service always professional""
"Thanks so much Mary! We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Denise Cotton
August 19, 2025
"Excellent customer service all my needs are Being handled in a professional manner"
"Thank you Denise for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Lakendra Dees
August 19, 2025
"The agent Charo from state farm did a great job for me"
"Thanks so much Lakendra! We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Hammood Shabazz'El
August 13, 2025
"The most outstanding service I ever experienced."
"Hammood, We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Beverly Jones
August 13, 2025
"Worked with agent Charo and was very helpful. Added additional insurance to my policy and got it done within half hour. She was very polite and professional."
"Thank so much Beverly for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Nick Jackson
August 6, 2025
"CHOROMANSKI has very good customer service and is very knowledgeable."
"Thanks Nick! We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Audwin Rogers
August 3, 2025
"I have had a great response with the andre payten team they are very professional and friendly I really have a long term. Relationship with charm she has been my care taker with state farm for over 30 years she has been the reason I switched to andre payten insurance when .my agent Valerie retired charo is informative timely professional and trustworthy with me I really love the work Relationship we have had through the years please inform her of my absolute great experience I have had with her."
"Audwin, Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! Andre & Team"
Alisa Goodwin
August 1, 2025
"I have been with State Farm for over 20 years and I love it. The staff for Andre Payten specifically Charo is amazing. She is so knowledgeable about insurance. She is always helpful, kind and respectful. She is the only one I reach out to when I need something because it’s always addressed in a timely manner. Good customer service is hard to find these days. I so appreciate her professionalism."
"Alisa, We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! Andre & Team"
Robert Aversano
July 16, 2025
"Charo Williams was my agent for rental dwelling insurance and I was very pleased with her knowledge, responsiveness and customer service. There was some confusion with my payments and she worked diligently to get it resolved in a timely manner."
"Thanks so much Robert! We appreciate your review! We are delighted to know you had a great experience with Charo! If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! Andre"
Dawn McLaughlin
January 2, 2024
"I have filed a complaint with the Ohio Division of Insurance. My uncle, Wayne Slivka has been a client for 30+ years & he attempted to reach out for damage to his roof in April & May of 2023 & his attorney reached out regarding further damage in August of 2023. She attempted to follow up in September, October, November & December of 2023 & was completely ignored. Finally, we get a response 9 months after the first contact, you read that right NINE MONTHS, saying the roof will only be covered at $1700 when the damage is $17k. This is absolutely ridiculous. I am a licensed agent living in Colorado & I have never, in over 25 years of practice, seen customer service this poor. Stay far away from this agency. All they know how to do is take your money, ignore you & deny your claims!"
Shanell Porter
January 1, 2024
"Good"
"Thanks Shanell for your positive review! We appreciate you as an client. Happy New Year! Andre"
Mrs. Crowder
July 25, 2023
"I love working with this company. Very pleasant, excellent customer service, and always helpful."
Abdullah Muhammed
June 20, 2023
"Great people awesome service very kind and helpful thank you"
D Wilson
March 13, 2022
"Very friendly, professional and caring."
Jonita Campbell
January 20, 2022
"Purchased some rental insurance great customer service."
"Thanks Jonita! We we are proud to serve you as our client!"
schanell carter
October 30, 2021
"Very professional and kind"
"Thanks for your support!"
Amanda Lipscomb
May 1, 2021
"I love the staff and they always provide my family with excellent customer service and great coverage for our vehicles."
"Thanks me and our team cares about you as our client"
Mary Williams
February 10, 2020
"He is an awesome person he helped me with my apartment insurance"
"Thanks for your support"