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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Dwayne Lee

June 18, 2026

5  out of  5
rating by Dwayne Lee
"Andre is the best he is very educated and very genuine. He always go above and beyond to deliver what I always need and he always takes exceptional great care of me. I’m a very happy customer always and again thanks for the free gift card."
We responded:
"Thank you for the fantastic review, Dwayne! We are always here to help with your insurance needs here in Euclid . "
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Brian Sterrick

June 16, 2026

5  out of  5
rating by Brian Sterrick
"I have been with State Farm for many years and they provide great service. Andre Payten, staff member Tracy and the others in his office provide exceptional customer care and have always worked diligently to assist me. I highly recommend them!"
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Euclid to know that you had such a wonderful experience with us here on State Farm Agent Andre Payten’s Team."
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Joelle Damian

June 11, 2026

5  out of  5
rating by Joelle Damian
"State Farm has wonderful customer service associates!"
We responded:
"Thank you for the fantastic review, Joelle! We are always here to help with your insurance needs here in Euclid . "
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Elaine

June 8, 2026

5  out of  5
rating by Elaine
"I have been with State Farm for over 20 years and Andre Payten has been my agent the entire time. I am currently buying a new car and Andre and his team, Tracey, Blanche and Bobby have been exceptional. From the quick response times, patience in answering my questions and making me feel like they care, I cannot express how appreciative I am for my agent and his team. Everyone I encounter from this office provides top tier service but I speak to Tracey the most and she is always friendly and explains even the most complex matters in a simple way."
We responded:
"We appreciate your review, Elaine. We are so happy that you had such a wonderful experience with State Farm Agent Andre Payten’s Team here in Euclid ! "
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Karen Unknown

June 7, 2026

5  out of  5
rating by Karen Unknown
"I had a wonderful experience with my rep Tracey. She was professional and knowledgeable. My coverage was changed and I was able to drive my car off the lot the same day. I have also had the pleasure of speaking with Charo, which was also a great rep. Like a good neighbor Tracy and Charo were there. ☺️ Thank you."
We responded:
"Thank you for the 5-star review, Karen! Here on State Farm Agent Andre Payten’s Team, we are proud to serve our community and appreciate your recognition. "
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Chayne

May 29, 2026

5  out of  5
rating by Chayne
"Transferring to Ohio from another state. It was smooth sailing, and Andre definitely played a part in that. Personable, professional and answered all my questions. Thanks Andre!"
We responded:
"Thanks so much for the amazing review, Chayne! We really appreciate your support here in Euclid . If you ever have any questions or need insurance assistance in the future, we are just a message away!"
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Mischelle Gibson

May 26, 2026

5  out of  5
rating by Mischelle Gibson
"Charo was very pleasant and helpful in assisting me with updating my policy."
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Andre Payten’s Team. "
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Isaac

May 26, 2026

5  out of  5
rating by Isaac
"Great Service! Great Job at explaining coverages!"
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
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VALERIE SHIELDS-HARRISON

May 12, 2026

5  out of  5
rating by VALERIE SHIELDS-HARRISON
"I spoke with Tracy at the Euclid Ohio location and she was extremely helpful in a timely manner when I needed insurance for my vehicle"
We responded:
"Thank you so much for the 5-star review of State Farm Agent Andre Payten’s Team! We deeply appreciate your kind words here in Euclid . "
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John Stevensjj

May 7, 2026

5  out of  5
rating by John Stevensjj
"My State Farm Agent assisted me with a hail
damage claim. State Farm totaled my vehicle.
He assisted me with the necessary paperwork
that had to be sent to the claims division. He was
very helpful during this stressful time of personal
loss of my vehicle."
We responded:
"John, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Andre Payten’s Team is just a call or email away!"
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Allen Scheider

April 29, 2026

5  out of  5
rating by Allen Scheider
"Andre and Team are outstanding!"
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Andre Payten’s Team. "
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Essie PARISH

April 28, 2026

5  out of  5
rating by Essie PARISH
"Happy with starting my renters insurance and will refer to others to Andre"
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Andre Payten’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
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dina Wright

April 24, 2026

5  out of  5
rating by dina Wright
"He was the best"
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Andre Payten’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
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Jill Granger

April 22, 2026

5  out of  5
rating by Jill Granger
"Andre nice gentleman"
We responded:
"Thank you for your kind review of State Farm Agent Andre Payten’s Team. We appreciate it!"
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Roslyn Jones

April 10, 2026

5  out of  5
rating by Roslyn Jones
"Andre has been my agent for years. State Farm is a great company."
We responded:
"Roslyn, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
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Dr Marnita

April 7, 2026

5  out of  5
rating by Dr Marnita
"My family and I have been with this agency for almost 20 years. They have always been clear on policies, consistent on performance, and cognizant of our priorities. We feel safe and secure with them. Thank you for the impact that you have had on our family for almost two decades and counting."
We responded:
"Dr, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Andre Payten’s Team—we are always here to help!"
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Ruby Jones

April 6, 2026

5  out of  5
rating by Ruby Jones
"I uterlize your Service to get my car repaired from a car accident and the time and the Service was outstanding. Thank you very much."
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
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Denise Cummings

April 6, 2026

5  out of  5
rating by Denise Cummings
"Blanch is very nice and patience"
We responded:
"Thank you so much for the 5-star review of State Farm Agent Andre Payten’s Team! We deeply appreciate your kind words here in Euclid . "
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Eric Seaberry

April 6, 2026

5  out of  5
rating by Eric Seaberry
"I had a great experience working with Charo at Andre Peyton’s State Farm agency. She made the entire process of replacing my old vehicle and getting insurance set up for my new one smooth and stress-free.

Charo was professional, responsive, and extremely knowledgeable. She took the time to walk me through my options, ensured everything was handled correctly, and made sure there were no gaps in coverage during the transition. Her attention to detail and follow-through gave me real confidence that everything was done right.

If you want someone who will handle things the right way and keep everything simple, Charo is the person you want on your side."
We responded:
"Thank you for taking the time to leave such a great review, Eric. We strive for excellence in all things insurance and are grateful for your positive feedback. "
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Audrey Scott

April 3, 2026

5  out of  5
rating by Audrey Scott
"Andre Payten and staff are awesome, i've been a long time customer with the Payten establishment. The service has been friendly, communitive and consistent. I appreciate all you do. Five star rating"
We responded:
"Audrey, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Andre Payten’s Team here in our Euclid office. "
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Ann Whitthorne

March 30, 2026

5  out of  5
rating by Ann Whitthorne
"Great office service"
We responded:
"Ann, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Andre Payten’s Team!"
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Rickey Smith

March 19, 2026

5  out of  5
rating by Rickey Smith
"Blanch is great!"
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Andre Payten’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
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Ryan

March 10, 2026

5  out of  5
rating by Ryan
"Andre payten best service ever very understanding great communication, I honestly dont know how much smoother it could have went! #GREAT ADGENT!!"
We responded:
"Thank you for the amazing review, Ryan! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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JP JP

February 20, 2026

5  out of  5
rating by JP JP
"Mr. Andre was understanding and took his time explain everything. And help me pick the best plan. He is a great agent!!!"
We responded:
"We are grateful for your 5-star review, JP! Thanks for taking a moment to share your positive rating of State Farm Agent Andre Payten’s Team here in Euclid . "
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Marquis Lewis

February 19, 2026

5  out of  5
rating by Marquis Lewis
"I’ve been with Mr. Payten for over 10 years. He and his team have always professional, responsive, and genuinely helpful. Whenever I need to make adjustments in my policies they take the time to explain my coverage options clearly and make sure I understand exactly what I was getting — no pressure, just honest guidance.

Any time I’ve had questions about my auto or renters coverage, they’ve responded quickly and made the process simple. It’s reassuring to know I have an agent who’s knowledgeable and truly looks out for my best interests.

If you’re looking for an insurance agent who is reliable, communicative, and easy to work with, I highly recommend this office."
We responded:
"Thanks so much for the amazing review, Marquis! We really appreciate your support here in Euclid . If you ever have any questions or need insurance assistance in the future, we are just a message away!"